We value your privacy and ensure your personal, transactional, and location data is collected, used, and shared responsibly with strict security measures. You have full rights to access, update, or delete your data as per legal guidelines.
1. Data We Collect
• Personal Information: Name, email, phone, payment details.
• Location Information: GPS data for pickup, drop, and route.
• Device Data: Device ID, browser type, app usage logs.
• Transactional Data: Ride history, delivery records, invoices.
2. Purpose of Data Use
• To facilitate rides and deliveries.
• To prevent fraud, disputes, or illegal use.
• To provide targeted offers and promotions (optional).
• To comply with legal and regulatory requirements.
3. Data Sharing
• With drivers/delivery partners for execution.
• With payment gateways and financial institutions.
• With law enforcement agencies when legally required.
4. Data Retention
• Personal and transaction data stored securely for 7 years as per law.
• Users can request deletion subject to legal obligations.
5. Data Security
• Encrypted storage and transmission (SSL/HTTPS).
• Two-factor authentication for accounts.
• Limited access to employees on a need-to-know basis.
6. User Rights
• Access, correct, or delete personal data.
• Opt-out of marketing communications.
